Subscription orders
You will receive a reminder email 5 days in advance showing your wine selection.
If you see a wine listed on your order that you’d like to change, you can contact us within 4 days to request changes. To request these changes, please reach out to our concierge team at 844-223-5527 or send us a message here.
We are unable to honor requests received once your order has been processed. Apologies for the inconvenience!
Custom orders
We are unable to offer any swaps to your custom order, as these orders are sent to our warehouse immediately to be packed and shipped right away. When placing a custom order, please make sure to let us know if you have specific requests.
Have more questions? Please reach out to our concierge team at 844-223-5527 or send us a message here.